Canvas Help Menu
To get help from the support team at Canvas select the Help located on the Canvas
global navigation bar. A window will come up where you will find ways to contact Canvas
by email, phone, or chat, or access the Canvas guides.
Call the Canvas Hotline, use Chat, or send an email
If you're having a Canvas issue call the hotline to get help right away. To find the
phone number, select the Canvas Hotline button located on the Help window.
(24 hours every day)
If you're not able to log into Canvas you can submit a ticket by emailing Online Learning
Search the Canvas guides to find answers to your Canvas questions. These guides can
be accessed from within the Help window or by navigating to the Canvas (Instructure)
Search the Canvas Guides
Find answers, share ideas, join groups in Canvas
- Check your internet connection if you're not able to connect to Canvas
- Clear your internet browser cache
- Try a different browser (recommend using Chrome or Firefox)