Students at computer

Online Learning

Canvas Help

Canvas Help Menu

To get help from the support team at Canvas select the Help located on the Canvas global navigation bar. A window will come up where you will find ways to contact Canvas by email, phone, or chat, or access the Canvas guides.

Arrow pointing to Help button in global navigation

Call the Canvas Hotline, use Chat, or send an email

If you're having a Canvas issue call the hotline to get help right away. To find the phone number, select the Canvas Hotline button located on the Help window.

(24 hours every day)

Students: 1-877-930-1173

Faculty:  1-833-300-3461 

If you're not able to log into Canvas you can submit a ticket by emailing Online Learning at onlinelearning@foothill.edu.

Canvas guides

Search the Canvas guides to find answers to your Canvas questions. These guides can be accessed from within the Help window or by navigating to the Canvas (Instructure) website.

Search the Canvas Guides

Find answers, share ideas, join groups in Canvas


Basic Troubleshooting

  1. Check your internet connection if you're not able to connect to Canvas
  2. Clear your internet browser cache
  3. Try a different browser (recommend using Chrome or Firefox)
Canvas login button

Check Canvas Status

🌶️ Canvas Hotline


Students 877-930-1173

Faculty 833-300-3461

Can't access Canvas from MyPortal?

Canvas questions and issues 

Need more help?

Admissions and Records

hawk on lamppost at Foothill


We're here to help!

Online Learning Office

 onlinelearning@foothill.edu


Top