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Online Learning

Canvas Help

Canvas Help Menu

After selecting Help from the global navigation menu, a slide out menu will appear where you'll be able to

  • connect directly to the support team at Canvas,
  • access the Canvas guides,
  • ask your instructor or librarian a question,
  • connect with a tutor or counselor online,
  • get access to a Canvas Student Orientation.
Canvas Help menu on global navigation

Connect with Canvas Help

To connect with Canvas support, select the Canvas Help option from the Canvas Help slide out menu. A window will appear showing a list of Canvas guides that are relevant to the page you are on.

At the bottom, you'll find ways to contact Canvas by email, phone, or chat. If you're having a Canvas issue call the hotline to get help right away!

Canvas Support Center


In case you are not able to log into Canvas, the Canvas hotline numbers are listed below.

(24 hours every day)


Canvas guides

You can search all the Canvas guides by selecting the Search the Canvas Guides option from the slide out menu.

Basic Troubleshooting

  1. Check your internet connection if you're not able to connect to Canvas
  2. Clear your internet browser cache
  3. Try a different browser (recommend using Chrome or Firefox)
Canvas login button

Check Canvas Status

🌶️ Canvas Help Hotline 24/7


Can't access Canvas from MyPortal?

Canvas questions and issues 

Need more help?

Admissions and Records

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Online Learning Office