Visit the New Bookstore!
The Foothill-De Anza Community College District has entered into a partnership with Follett Higher Education Group to manage and operate the Bookstore at Foothill College.
Students will have better access to and affordability for textbooks and class materials.
- New, used, print and digital options
- Rental program and price matching
- An improved shopping and website experience
- Access to Open Educational Resources
Students receiving financial aid will continue be able to use those resources to pay
for books. See Frequently Asked Questions for more information. If you have other questions, please reach out to the store
team at firstname.lastname@example.org.
Will the store be open for in-store shopping?
In-person services will be limited and/or by appointment for online order pick-up, in-store shopping, and textbook buyback beginning Dec. 6, 2021. Please check store hours at www.foothillstore.com for further information.
How do I purchase my course materials online?
The new Foothill Campus Store website, www.foothillstore.com, is now live. There are a number of ways for you to locate and purchase your course materials. Methods include:
- Links within your Foothill College MyPortal. (See "Follett" Bookstore tile). When you click on the tile/link, it will take you to a personalized page on the college bookstore website, specific to your class enrollments, where you can review and purchase all course materials.
- You will also be able to search for your course materials by class.
How do I purchase supplies and clothing online?
Can I purchase technology through Follett?
Can I rent textbooks at the bookstore?
Yes. Textbook rentals will be an option for most adopted materials, and you can choose to rent when you are conducting your purchase on the website. A credit or debit card is required for collateral to rent books. To learn more about the textbook rental program and to pre-register to rent, visit the Follett rental website.
How do I use my financial aid through the bookstore?
Starting Dec. 13, 2021, financial aid authorized for use at the college bookstore (e.g. EOPS textbook vouchers, Foothill College Promise, and other financial aid resources) will be set up as a payment type for students to use at the college bookstore website for winter quarter. We are working on this process. Your student ID number will be required to make a financial aid purchase on the website during the final checkout.
IMPORTANT NOTE: Because the Federal Pell Grant is provided to eligible students as direct assistance, it is strongly advised that you utilize this source of funds last if other types of financial aid is available as a payment type for your course materials.
If you have unused financial aid funds that were previously eligible for Bookstore purchases, they are being transferred to your account with the new store.
How do I purchase a Gift Card/eGift Card through Follett?
Gift cards are available for purchase through the bookstore website and will be available in store upon reopening as well.
What is the shipping method and will tracking information be provided?
All shipments will be made via UPS or USPS and tracking information is provided with the order confirmation email. Please note that the Bookstore will be providing free "standard" shipping for Winter Quarter 2022 course materials purchases (arrives in 4-7 days).
Find more shipping information on the bookstore website.
Do you ship to a PO Box and international addresses?
Yes. Find more shipping information.
How long before I receive my online order?
Most shipments of physical materials will be received within 2-5 business days in the greater Bay Area. Expedited shipping is available for an extra charge. Most items will be shipped directly from your on-campus bookstore, but a larger product selection will be available online and could be fulfilled by another Follett location or directly from a vendor which could extend delivery dates. Find more shipping information or track a current order on the bookstore website.
What is the general return policy?
Shipping and handling would only be applied to those orders shipped directly to a home or business address. It would be the manager’s discretion to process a refund for shipping charges.
- Refunds are given for Course Materials returned before your campus-specific refund deadline*.
- Course Materials purchased after the campus-specific deadline must be returned within 7 business days of purchase for a full refund.
- Course Materials purchased during the last week of classes or final exams are not refundable.
*Contact the bookstore at email@example.com for campus-specific refund deadline information.
Hardware & Software
Return unopened computer hardware and software within 14 days of purchase for a full refund. If shipping, packages should be postmarked within the 14-day period. Contact the store directly for alternate return options.
All other merchandise that is unopened and in original condition can be returned within 30 days of purchase.
*Gift Cards are non-refundable
Where can I sell my books?
Visit the bookstore buyback webpage to take advantage of online textbook buyback. You will be able to sell your books in-store upon reopening as well. Check for updated store hours here.