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Cashier's Office

Payment Policy

Drop for Nonpayment Spring and Summer 2020 


Drop for nonpayment is suspended for 2020 Spring and Summer. Your enrolled Spring and Summer classes will not be automatically dropped by the system even though you may have a balance due.


Dropping Classes

  • If you want to drop a class, you are responsible for initiating the official drop process through MyPortal. If you have add/drop questions, you can send an email to Admssions and Records Office using the A&R Help Form.
  • Notifying the class instructor does not start the process.
  • Failure to officially drop classes by the appropriate deadline will result in assessed enrollment fees for which students are financially responsible as well as failing grades on official college transcripts.
  • Drop deadlines vary by class. Summer classes refund deadlines are short. To view last refund dates or drop deadlines: Login to your Myportal, find Student Registration icon on the Student Section, and click "View Your Class Schedule". 

Questions? Please send an email to or call the Cashiering Team at 650.949.7331.

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Cashier's Office


Student Services Building 8100, Room 8101


A & R Office Hours

Summer Hours
MONDAY–THURSDAY 9 a.m.–5 p.m.

CLOSED Please contact Main Campus for virtual services.

CLOSED Fridays through Sept. 4.