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Instructional and Student Services Continuity Plan
Maintaining course delivery and support services is fundamental to Foothill College’s ability to fulfill its mission.
Technological advancements provide an ability to maintain academic continuity during unforeseen closures by offering flexibility of instructional delivery via a range of options.
Instructional continuity refers to Foothill faculty, college and staff efforts to continuing course delivery during responses to normal academic operations due to weather, fire, illness, or other factors.
Even if you teach your courses on campus, face to face, it is important to be prepared for unforeseen scenarios that result in a campus closure.
Levels of Response
Foothill faculty should be prepared for four levels of response in the event of response: low, moderate, high and critical levels of response.
Low Level
Description
Would affect only specific students and instructors who are ill. The institution would continue with normal operations. Would impact only a few students or instructors and most adjustments could be made using existing processes.
Example
Course assignments could be revised, due dates could be extended, and extra class sessions could be scheduled. Individual course completion requirements could be determined, and exams could be proctored by substitute instructors.
Examples of low-level response include:
- power outages
- instructor illness
- technology outages
- temporary building closures.
Moderate Level
Description
Campus is open but classes are moved to virtual (online, email, Zoom, etc.) as much as possible.
Courses that must meet in person because virtual instruction is not appropriate will continue to meet in person.
Employees are expected to report to work at Foothill, with some allowance for employees to work virtually as determined by managers.
There is no known contracted case of COVID-19. This would allow a further degree of social distancing.
Example
May occur if Foothill keeps the campus open, services available for students who need to come on campus and holds some F2F classes, for several days or two-weeks
High Level
Description
Campus moves everyone, except for essential staff to a virtual campus (most staff working from home). This may occur to maximize social distancing as a voluntary college effort or required by state and federal; or by public health officials, if campus needs to close to clean for 14 days due to 1 test positive Coronavirus case and thereby everyone needing 14-day quarantine.
Example
Foothill closes the campus for several days, two weeks, or until directed by state and federal. In this case, only essential staff are expected to report to work at Foothill. Only essential lab classes will be held. All other staff will report to work remotely.
Critical Level
Description
All virtual (no exception) due to public health down. A high-level response would occur if Foothill was closed for more than two weeks. There is one or more known cases of COVID-19. College is ordered to close by Public Health.
Example
To be prepared for Foothill to close for a week or more or during a final exam week, quick preparations must be made by both the college and the faculty.
The college needs to provide appropriate technology tools and training, especially for instructors who do not usually rely on canvas or other computer-based teaching tools.
The Office of Online Learning will provide support and will have increased staffing during high-level response.
Faculty would need to draw from online course instructional strategies in the event of moderate or high response. These strategies may include
- virtual advising, office hours, and counseling
- live or recorded lectures
- electronic submission of assignments.
Office staff who do not have the tools to telecommute may be asked to take time off and will not be required to work.
Instruction—Preparing for Virtual Campus for a Moderate or High-Level Response
Virtual Support Hub
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Distance Education Designation
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Foothill Online Learning Response Plan
Tools for Instructional Continuity
Considerations for a quick conversion from face-to-face to virtual
Faculty Strategies for Instructional Continuity
Considerations for lab courses
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Employee Rights and Responsibilities
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Student Rights and Responsibilities
Resources for Students- Technology Needs and Training
Student Services Response
Accommodated Testing
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Academic Counseling
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EOPS
Psychological Services
Disability and Veterans Services
Basic Needs
Medical Services for International Students
Other Important Information
Academic Support Services
Library
MAIN CAMPUS
Beginning March 17 and until further notice, the library building will be closed to students; however, our reference services and extensive collection of digital resources are available online.
On Monday, March 16, 10 a.m.–4 p.m., the library circulation desk will be open to students. However, students will not have access to study rooms, nor any other areas of the library.
Sunnyvale: Library services are suspended at Sunnyvale Center until further notice. Online Reference help is still available to our Sunnyvale students. See above for details. Returning books? If you need to return library material you may return them at the book drop at the Sunnyvale Center or on the main campus.
Tutoring Services
Stem Center, Teaching & Learning Center, and Pass the Torch online tutoring services will be available through ZOOM during the rest of Winter 2020 from March 16-25. Details to access services.
Staff Support for Telecommuting
Information and Resources for Students
Sunnyvale and Off-Campus Sites
Guidance on Large Gatherings and Meetings
Athletic Continuity and Travel
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Community Education
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Useful Contact Information
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