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Canvas Help

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Submit a Help Desk ticket

(Summer: Monday - Thursday 7 am - 5 pm PST)

If you are having a problem with Canvas you can submit a ticket to the Help Desk one of several ways,

  • Click on the Help Desk button on the Online Learning Foothill website, or
  • Within Canvas click on the Help ? button located in the global navigation and select "Report a Problem", or
  • Submit a ticket directly to our Help Desk

Call the Canvas Support Hotline

(Nights 5 pm - 8 am PST, and Weekends)

  • Students: 1-877-930-1173
  • Faculty:  1-833-300-3461

Basic Troubleshooting

  1. Check your internet connection if you are not able to connect to Canvas
  2. Clear your internet browser cache
  3. Try a different browser (recommend using Chrome or Firefox)

Canvas Release Notes

Learn how to get the Canvas Release Notes

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Online Learning

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