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Canvas Help

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Submit a Help Desk ticket

Monday - Friday 7 am - 5 pm PST

If you are having a problem with Canvas you can submit a ticket to the Help Desk one of several ways,

  1. If you are able to log into Canvas, click on the Help ? button located in the global navigation and select "Report a Problem":

    Canvas Help menu help desk

  2. If you are not able to log into Canvas you can submit a ticket through our Help Desk link located on the Online Learning website.(

Call the Canvas Support Hotline

(Nights 5 pm - 7 am PST, and Weekends)

  • Students: 1-877-930-1173
  • Faculty:  1-833-300-3461

Basic Troubleshooting

  1. Check your internet connection if you are not able to connect to Canvas
  2. Clear your internet browser cache
  3. Try a different browser (recommend using Chrome or Firefox)

Canvas Release Notes

Learn how to get the Canvas Release Notes

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Check Canvas Status


Need Help?

Canvas issues

Admissions and Records

Online Learning Help Desk


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We're Here to Help!

Online Learning

Room 3534


MyPortal Login Issues

Are you having trouble accessing MyPortal? Have you not received your CWID?

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