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Canvas Help

Canvas guides

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Canvas Help Menu

Canvas help desk and hot line circled


Call the Canvas Support Hotline

(24 hours every day)

  • Students: 1-877-930-1173
  • Faculty:  1-833-300-3461

Submit a Help Desk ticket

Monday - Friday 7 am - 5 pm PST

If you are having a problem with Canvas you can submit a ticket to the Help Desk one of several ways,

  1. If you are able to log into Canvas, click on the Help ? button located in the global navigation and select "Report a Problem":
  2. If you are not able to log into Canvas you can submit a ticket through our Help Desk link located on the Online Learning website.(

Basic Troubleshooting

  1. Check your internet connection if you are not able to connect to Canvas
  2. Clear your internet browser cache
  3. Try a different browser (recommend using Chrome or Firefox)

Canvas Release Notes

Learn how to get the Canvas Release Notes


Main Campus and Sunnyvale Center Closure Alert

Students and Employees: All classes and college activities are cancelled Nov. 15-18 due to poor air quality. Please stay indoors if you can. Apprenticeship students: Check with your site for individual closure information.

Campus Closed Nov. 15, 16, 17 & 18