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Canvas Help

Canvas guides

Search the Canvas Guides

Find answers, share ideas, join groups in Canvas

Canvas Help Menu

 You can press Help located on the Canvas global navigation bar. A window will pop up where you can find ways to contact Canvas by email, phone, or chat, or access the Canvas guides.

Arrow pointing to Help button in global navigation 

Call the Canvas Support Hotline

(24 hours every day)

If you are having a Canvas issue call the hotline to get help right away.

  • Students: 1-877-930-1173
  • Faculty:  1-833-300-3461

Submit a Help Desk ticket

Monday - Friday 7 am - 5 pm PST

If you are having a problem with Canvas you can submit a ticket to the Help Desk one of several ways,

  1. If you are able to log into Canvas, click on the Help ? button located in the global navigation and select "Report a Problem":
  2. If you are not able to log into Canvas you can submit a ticket using the Online Learning  Help Desk. You will find the Help Desk link under the "Need Help?" section on this website.

Basic Troubleshooting

  1. Check your internet connection if you are not able to connect to Canvas
  2. Clear your internet browser cache
  3. Try a different browser (recommend using Chrome or Firefox)

Canvas Release Notes

Learn how to get the Canvas Release Notes

Canvas login button

Check Canvas Status

🌶️ Canvas Hotline

Students 877-930-1173

Faculty 833-300-3461

Can't access Canvas from MyPortal?

Canvas questions and issues 

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