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Canvas

Canvas Help

Canvas guides

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Canvas Help Menu

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Call the Canvas Support Hotline

(24 hours every day)

  • Students: 1-877-930-1173
  • Faculty:  1-833-300-3461

Submit a Help Desk ticket

Monday - Friday 7 am - 5 pm PST

If you are having a problem with Canvas you can submit a ticket to the Help Desk one of several ways,

  1. If you are able to log into Canvas, click on the Help ? button located in the global navigation and select "Report a Problem":
  2. If you are not able to log into Canvas you can submit a ticket through our Help Desk link located on the Online Learning website.(https://foothillcollege.freshdesk.com/helpdesk)

Basic Troubleshooting

  1. Check your internet connection if you are not able to connect to Canvas
  2. Clear your internet browser cache
  3. Try a different browser (recommend using Chrome or Firefox)

Canvas Release Notes

Learn how to get the Canvas Release Notes

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Main Campus and Sunnyvale Center Closure Alert

Students and Employees: All classes and college activities are cancelled Nov. 15-18 due to poor air quality. Please stay indoors if you can. Apprenticeship students: Check with your site for individual closure information.

Campus Closed Nov. 15, 16, 17 & 18