Canvas Help Menu
Call the Canvas Support Hotline
(24 hours every day)
If you are having a Canvas issue call the hotline to get help right away.
- Students: 1-877-930-1173
- Faculty: 1-833-300-3461
Submit a Help Desk ticket
Monday - Friday 7 am - 5 pm PST
If you are having a problem with Canvas you can submit a ticket to the Help Desk one of several ways,
- If you are able to log into Canvas, click on the Help ? button located in the global navigation and select "Report a Problem":
- If you are not able to log into Canvas you can submit a ticket using the Online Learning Help Desk. You will find the Help Desk link under the "Need Help?" section on this website.
- Check your internet connection if you are not able to connect to Canvas
- Clear your internet browser cache
- Try a different browser (recommend using Chrome or Firefox)