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Canvas Help

Canvas guides

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Canvas Help Menu

Canvas help hotline for faculty and students


Call the Canvas Support Hotline

(24 hours every day)

If you are having a Canvas issue call the hotline to get help right away.

  • Students: 1-877-930-1173
  • Faculty:  1-833-300-3461

Submit a Help Desk ticket

Monday - Friday 7 am - 5 pm PST

If you are having a problem with Canvas you can submit a ticket to the Help Desk one of several ways,

  1. If you are able to log into Canvas, click on the Help ? button located in the global navigation and select "Report a Problem":
  2. If you are not able to log into Canvas you can submit a ticket using the Online Learning  Help Desk. You will find the Help Desk link under the "Need Help?" section on this website.

Basic Troubleshooting

  1. Check your internet connection if you are not able to connect to Canvas
  2. Clear your internet browser cache
  3. Try a different browser (recommend using Chrome or Firefox)

Canvas Release Notes

Learn how to get the Canvas Release Notes