Foothill College has an established procedure for grievances in order to provide a means for resolving alleged unfair or improper action by any member of the academic community. Procedures and forms are available on campus in the Student Affairs & Activities Office, located in Room 2002 in the Campus Center.
Student Grievance Procedures
The Student Grievance Procedures apply to the following types of issues:
- Arbitrary action or unofficial sanctions without regard to due process,
- Course grades, bad faith,
- Violation of state, federal rights, or college-defined student rights,
- Unspecified, miscellaneous grievances, and/or
- Act or threat of intimidation or general harassment (for example, hazing).
Note: These procedures do not apply to sexual harassment.
A copy of the Student Grievance Procedures is available in the Student Affairs & Activities Office in Room 2002 in the Campus Center or click this link to go directly to Board Policy Administrative Procedures 5530.
Resolving a Grievance
Each student who has a grievance shall make a reasonable effort to resolve the matter on an informal basis prior to requesting a grievance hearing, and shall attempt to solve the problem with the person with whom the student has the grievance, that person's immediate supervisor or division dean, and the vice president over that division.
Who may file a grievance
See Board Policy, Administrative Procedures 5530
Academic in-class issues
If you have complaints about academic issues, you should seek to resolve the problem informally by speaking with these people in this order:
- Instructor of the class
- Division Dean (schedule an appointment through the division's administrative assistant)
- The Vice President who oversees that division
If no resolution is obtained informally, you make seek formal action by calling the Office of the Dean of Student Affairs & Activities at (650) 949-7241.
State Complaint Process
Most complaints, grievances or disciplinary matters should be resolved at the campus level. This is the quickest and most successful way of resolving issues involving a California Community College (CCC). You are encouraged to work through the campus complaint process first before escalating issues to any of the following resources. Issues that are not resolved at the campus level may be presented To the Accrediting Commission for Community and Junior Colleges. Learn more.