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Student & Faculty Support Center

Welcome to the SFSC

One Location for Your Instruction Division Needs

Got a question for one of the division deans? Need to make an appointment or get a signature? Not sure how to resolve a problem?

To start, contact the Student & Faculty Support Center.

Please Contact Us Virtually!

Our services are moving to a virtual format. Please contact us via PHONE or  EMAIL.


650.308.8067Phone or Text  9 a.m.-5 p.m.
650.949.7249After Hours Voicemail


Send your questions to  fhgethelp@fhda.edu 

If your email is sent during business hours, staff will respond  within 24 hours.  Our usual response time is approximately 4 hours. 


front of the Student and Faculty Support CenterPHONE: 650.949.7249
EMAIL: fhgethelp@fhda.edu

LOCATION: Building 5200, Room 5211 (formerly Biology & Health Sciences)
REGULAR HOURS: Monday–Friday, 7 a.m.–5 p.m.

To better serve our students and faculty, instructional division support for students and faculty has been centralized into one location.

Effective July 15, all face-to-face, phone and email questions normally directed to individual instructional division offices and deans can be directed to this one office, which will remain open throughout the listed business hours.

Other Important Support Contacts

For Students

Student Services Team Directory

For Faculty

Canvas Help —833.300.3461
If you are not able to log into Canvas, submit a ticket using the Online Learning Help Desk.

Classroom Multimedia Equipment Help — 408.864.8324

Press 2 (during normal working hours of 7 a.m.–5 p.m. M-F)
Press 3 (after hours M–TH from 5–6:30 p.m.)

Locked Out of a Room — 650.949.7317

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We're Here to Help!

Student & Faculty Support Center



Building 5200, Room 5211